Frequently Asked Questions

What size single fin do I need?

The general rule of thumb is for every foot of length of your board, you should equate an inch in height of your fin (i.e. a 8 foot board should work well with an 8 inch fin). Please note there are plenty of other factors that come into consideration, such as tail width, surfers weight and type of board, but this should be a good starting point.  

What if my fin doesn't fit in my board?

Our fins are designed to fit all standard fin boxes and are quality checked before leaving the workshop, however fin boxes sometimes vary between shapers and boards as a result of the laminating process. This means the the middle of the plastic fin box is sometimes too tight or loose depending on the installation. 

Please do not worry - this will not affect the performance of your fin and unfortunately is out of our control. If your fin is too loose, you can pack out the base of the fin with a single layer of cardboard (i.e. rip a small piece off your wax box) or if you fin is too tight, you can use a piece of sandpaper (we recommended 80 grit) to thin out the base of the fin. 

If you have any questions, please get in contact through the contact us tab or send an email to pinelinenz@gmail.com. 

Shipping & Deliveries

How long will it take to get my order?

We are open and shipping orders Monday to Friday and do our best to ship orders within 48 hours. Once shipped, orders are generally delivered within 3 - 5 days however this is depended on the courier. Please allow for a couple of extra days for shipping during holiday periods. 

*Please note, there may be shipping delays due to Covid-19 

Do you ship where I live?

We currently ship to all locations within New Zealand. 
If you are outside NZ - we are a small business and currently working on expanding to including international shipping, This should be with you soon.

If you have any queries please use the contact us tab or email us at pinelinenz@gmail.com.